FAQ

FAQ

Frequently Asked Questions

Q: What kind of liquids can Grindex pumps handle?

A: Please refer to the Liquid Guide under the Toolbox page

Q: How many times can the pump start/stop per hour?

A: Go to the IOM-manual, under Toolbox or Document Archive to find data about start/stop per hour

Q: Where can I find information regarding tandem connected pumps?

A: Go to Pump Arrangement in the Pump School under the Toolbox page

Q: Do you have pumps for warm water applications?

A: Yes we do, information about each pump’s capability can be found in the product datasheets under the Document Archive

Q: Where do I find spare parts for my pump?

A: You will find spare parts for your pump in the Spare Part Selection under the Toolbox page

Q: Do you have any information on how I can troubleshoot my pump?

A: Go to the IOM-manual, under Document Archive to troubleshoot your pump

Q: Where can I find info about slurry pumping?

A: Alt. 1. You can read more about slurry pumping in and choosing the right pump type for the job, go the Pump School page Part 1 in the Toolbox
Alt. 2. Log in and go to Tech Support. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.

Q: Where can I find datasheets?

A: Datasheets can be found under the Document Archive

Q: Where can I find manuals regarding Installation, Operation and Maintenance?

A: IOM-manuals can be found under Document Archive

Q: How can I select a suitable pump for my application?

A: Please refer to Pump Selection under the Toolbox page

Q: Where can I find standard lead time information?

A: For information on standard lead times you will need to login to the Grindex Distributor Portal > Logistics. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.

Q: Where can I find dimensional drawings?

A: Dimensional drawings can be found under Document Archive

Q: Which oil should I use in the pump?

A: Glycol for Bravo 400-900

Q: Where can I find info regarding starter panels?

A: For information regarding starter panels you will need to login to the Grindex Distributor Portal > Tech Support. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.

Q: What zinc anodes are available for my pump?

A: For information regarding available zinc anodes you will need to login to the Grindex Distributor Portal > Tech Support > Accessories & Kit list. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.

Q: Where can I find recommended spare part information?

A: You will find spare parts for your pump in the Spare Part Selection under the Toolbox page

Q: What accessories and kits are available for my pump?

A: For information regarding accessories and kits, check the accessories and kits section. To be able to login to the Grindex distributor portal, please contact your Grindex country manager.

Q: What RSK numbers do Grindex pumps and spare parts have?

A: For information about RSK numbers, you need to log in to Grindex distributor portal. Please contact your Grindex country manager to create a login.

Q: Where can I find the Workshop manual?

A: You will find the Workshop manual in the Spare Part Selection under the Toolbox

If your question still stands, contact Grindex by filling in the form as below.

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